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I gave you the wrong phone number to report a pot hole or to get a reimbursement for expenses from damage to your car, sorry.
The correct numbers for the MAC (Mayor Action Center) are:
How is DPW addressing the pothole problem?
DPW has 10-15 crews patching potholes daily. Since January 1, DPW has completed more than 2,500 pothole service requests. For the second year in a row, DPW has worked to open hot mix asphalt plants more than a month earlier than normal to enable crews to use the more permanent hot mix patching material earlier in the season.
How does DPW know where all of the potholes are located?
DPW crews patch potholes based on complaints turned in to the Mayor’s Action Center. Drivers report potholes by calling the MAC, using RequestIndy.com or through the Indy Pothole Viewer. These complaints are turned over to DPW crews as service requests to be completed.
How quickly are pothole service requests completed?
The current turnaround time for completing a pothole service request is less than 4 days. DPW redesigned its pothole patching process in 2009 taking the average turnaround time from more than 20 days before the redesign to less than 5 days afterword.
How does DPW decide which potholes get filled first?
DPW crews prioritize pothole patching in the following order:
If you have had a repair due to a flat tire, you can call MAC (Mayor Action Center) to file a request to reimburse you at the number:
A look at market data for the 12-month period between December 2013 and December 2014, courtesy of the Metropolitan Indianapolis Board of Realtors.
Posted Feb 14, 2015 | 0 comments
IMPD expands recruiting plans for 2015; anticipated to
grow force by 115 recruits this year
Mayor Gregory A. Ballard, Public Safety Director Troy Riggs and IMPD Chief Rick Hite announced the Indianapolis Metropolitan Police Department (IMPD) is planning to add 115 recruits to the force in 2015.
IMPD was originally scheduled to add 90 recruits this year. An effective analysis of the Department of Public Safety budget and the public safety income tax revenue, and discussions with the City-County Council finance office, created the flexibility to add 25 more recruits to the 2015 classes.
Coupled with the 80 recruits hired in 2014 and the 70 expected to be hired next year, IMPD will be at its highest staffing level ever by the end of 2016.
Although the impact of this year’s recruits won’t be fully realized until the completion of their academy and field training, their introduction into the force this year is another positive development for the department and the community.
The 115 recruits will be divided between two classes, which are tentatively scheduled to begin in May and October.
Mayor Ballard kicked off the 2015 free tax preparation season this month at Broad Ripple Park. This year, more than 200 certified volunteers will prepare current year tax returns for eligible taxpayers free of charge. Marion County residents who earned less than $60,000 in income in 2014 may qualify for the free tax preparation service.
Indy Free Tax Prep is made possible through Volunteer Income Tax Assistance (VITA), an IRS program brought to Indianapolis taxpayers by the Indianapolis Asset Building Coalition and Indy’s Campaign for Financial Fitness.
In 2014, volunteers prepared more than 6,500 tax returns at no cost, which saved $975,000 in tax preparation fees. Their work resulted in more than $7.9M in tax refunds for those taxpayers.
If Indianapolis residents want to prepare their own federal and state tax returns for free, they can access free tax preparation software atwww.MyFreeTaxes.com. In 2014, more than 700 Marion County residents prepared their own tax returns this way.
Free tax preparation will continue through April 15, 2015 at more than 25 sites throughout Marion County. For more information on locations and hours of operation, please visit www.indyfreetaxprep.com or call 2-1-1.
DPW CREWS TAKING ADVANTAGE OF MILD WEATHER TO FILL POTHOLES
So far, this winter has been much milder than the 2013-2014 winter season, allowing the City’s Department of Public Works (DPW) to take a proactive approach to potholes on City streets.
Since January 1, DPW has activated 10-13 crews five days a week to fill pothole service requests reported to the Mayor’s Action Center (MAC). To date, DPW crews have completed 307 pothole service requests, which can represent one or a dozen potholes each.
“Our crews make filling potholes their top priority when not plowing snow during the winter,” said Andy Lutz, DPW Director. “Our goal is always to complete pothole service requests as quickly as we can. The sooner a pothole is reported to the MAC, the sooner it can be filled.”
Mild weather doesn’t just give DPW crews more time to tackle potholes; it also means fewer potholes in general. The MAC has received 912 fewer pothole complaints this year than during the same time last year.
While fewer potholes are popping up on Indy streets so far this winter season, the City is asking drivers to be sure to report those they do encounter.
Drivers should report potholes to the MAC using one of these tools:
Call the Mayor’s Action Center at (317) 327-4622.
Use the RequestIndy mobile app.
Use the Indy Pothole Viewer.
Drivers should be aware that potholes are filled with cold mix asphalt during the winter season until hot asphalt plants reopen in late winter or early spring. Cold mix asphalt does not bond to a road surface as well as hot mix asphalt and may result in a pothole requiring patching several times during the winter season.
DPW crews will continue to apply the temporary, cold mix patch until hot mix asphalt becomes available and crews can return to apply a more permanent patch.
Be a good neighbor‐Shovel your sidewalks!
Businesses, homeowners, and those occupying any premise are responsible for clearing sidewalks of snow and ice to allow for safe pedestrian travel. Violators can be fined up to $50.
FREE CITY-WIDE YOUTH BASKETBALL KICKS OFF AT INDY PARKS
Indy Parks’ City-Wide Basketball Jamboree kicked off this past Saturday, January 24th and featured former ABA & NBA player Darnell Hillman, who spoke with young players about making positive life choices. Hillman, aka “Dr. Dunk,” known for his creative air displays, is now Associate Director of Camps, Clinics and Alumni Relations for the Indiana Pacers.
Bethel, Christian, Douglass and Watkins Parks will host season games with teams from more than 10 Indy Parks locations and more than 200 players. The regular season begins January 27 and runs through March 26, culminating with playoffs and the naming of the ALL-STAR team roster. City Wide Basketball teams compete in age groups 10-12, 13-15 and 16-18.
Free registration is necessary prior to Tuesday, January 27 season openers. For sign-up information, contact Brookside Park Manager Jeff Smith at 327-7179.
Talk about your great school!
You know your child’s school best. Help other parents find their great school too –rate and review your school at:
While you’re there, be sure to check out these resources on www.greatschools.org/indianapolis:
Online school profiles – Search for, filter, and compare schools in your neighborhood.
School visit worksheets – Take a trip to schools you are interested in and look for these key things before enrolling.
Enrollment information – Find out how and when to apply to the school of your choice.
Have questions? Need additional information? Contact our Parent Engagement Coordinator at email@example.com.
SAVE THE DATE for the next Mayor’s Night Out
Thursday, February 26th, 2015
Questions and Answers with Mayor Ballard at
2nd Presbyterian Church
7700 N. Meridian St.
TRASH COLLECTION CANCELLED FOR FRIDAY, JANUARY 9
INDIANAPOLIS – The City’s Department of Public Works is cancelling residential trash, heavy trash and curbside recycling collection on Friday, January 9 due to extreme cold. Residents with regular Friday trash collection will not have trash collected this week. Instead, residents on Friday routes will have a double collection on Friday, January 16 . This cancellation applies to all DPW trash routes and all trash routes serviced by contracted trash collectors.
This is a change from the slide schedule announced by the City yesterday.
Sub zero temperatures and dangerously cold wind chills caused the City to cancel trash and recycling collection on Wednesday, January 7, Thursday, January 8, and Friday, January 9. Residents who normally have trash collected on Wednesday, Thursday, or Friday will not have collection this week.
Instead, residents affected by the cancellations will have double collection next week.
Curbside recycling customers will have a double collection on their next scheduled recycling collection day.
Residents who have trash collection on Monday or Tuesday will not be affected by the double collection.
Residents with questions about trash cancellations or next week’s double collection may call the Mayor’s Action Center at (317) 327-4622.
Posted Jan 09, 2015 | 0 comments
TRASH COLLECTION SUSPENDED THURSDAY FOR FREEZING TEMPERATURES
With more frigid weather predicted tomorrow, the Department of Public Works (DPW) will suspend residential trash, heavy trash and curbside recycling Thursday, January 8. The extremely cold conditions are too dangerous for solid waste crews.
This changes the slide schedule released by DPW yesterday when announcing that today’s trash service would be suspended for freezing temperatures . Those with regular Wednesday trash collection will not have their trash collected this week. Instead, residents on Wednesday routes will have a double pick-up next week.
Here is the new schedule for this week and next:
On Friday, January 9, we will pick up regular Thursday trash routes.
On Saturday, January 10, we will pick up regular Friday trash routes.
Next week, Wednesday, January 14, we will hold a double pick-up for regular Wednesday routes.
For Republic curbside recycling customers, there will be a double pick-up on their next regularly scheduled curbside recycling pick-up day.
This suspension and schedule apply to DPW solid waste and all contracted solid waste routes.
For more information or to report any trash related issues, please use RequestIndy online or the mobile application on your smart phone, visit www.indy.gov/dpw or call the Mayor’s Action Center at 317-327-4MAC.DPW RESTORES CHRISTMAS TREE COLLECTION AT EIGHT INDY PARKS LOCATIONS IN JANUARY
In response to feedback from residents across Marion County, the Indianapolis Department of Public Works (DPW) today announced that it will restore its live Christmas tree collection program at Indy Parks locations during the month of January, beginning immediately and ending January 31.
In December, DPW announced it would try a new approach to live Christmas tree disposal in 2015—one that let residents leave their trees at the curb for regular or heavy trash pick-up. The change aimed to increase convenience for residents and discourage illegal dumping in Indy Parks year around. However, DPW heard from residents and neighborhood groups expressing disappointment and disapproval that the program would not continue in 2015.
Once again, live Christmas trees may be left at any of the following Indy Parks sites:
Broad Ripple Park, 1610 Broad Ripple Ave., South lot
Ellenberger Park, 5301 E. St. Clair Street, Main parking lot
Garfield Park, 2432 Conservatory Drive, MacAllister Center
Krannert Park, 605 S. High School Road, North parking lot
Perry Park, 451 Stop 11 Road, South west side of parking lot near pool
Riverside Park, 2420 N. Riverside Drive, Tennis court parking lot
Sahm Park, 6801 E. 91st Street, Soccer field parking lot
Northwestway Park, 5253 W. 62nd Street, Near the recycling bins
Christmas trees left at Indy Parks will be chipped or mulched for future use.
Marion county residents may still dispose of their live Christmas trees at the curb on their regular or heavy trash pick-up days.
• Heavy Trash Disposal – Remove all decorations and lights and leave the tree whole at the curb. Each live Christmas tree counts as a single heavy trash item.
• Weekly Regular Trash Disposal – Remove all decorations and lights. Cut and bundle tree into 3 ft. to 4 ft. sections. In cart areas, residents may leave live trees in addition to up to two full carts. In hand collection areas, residents may leave trees as well as up to 10 kitchen-size trash bags.
• Click here to find your weekly regular pick-up and monthly heavy trash pick-up days.
For more information on Christmas tree collection season or solid waste removal, visit www.indy.gov/trash.
COLD WEATHER SAFETY FOR PETS
Winter weather is upon us, and it can be just as problematic for pets as it is for people. Cold weather can pose serious threats to pets’ health and safety. Here are some tips to keep pets safe in the cold weather:
• During below-freezing temperatures, the best place for your pet is inside! Cats should be kept indoors exclusively and dogs should only be taken out only briefly to urinate and/or defecate.
• If you absolutely must leave pets outdoors for a limited amount of time, provide them with a shelter. It should be dry, clean, and well-insulated (straw works well to trap heat), and it should protect them from the wind and elements. Be sure to check outdoor water bowls and feeding dishes frequently to be sure they haven’t frozen.
• Having fur does not necessarily mean that they are better acclimated to the cold weather than humans. Short-haired breeds, puppies/kittens, elderly pets and pets with certain medical issues can feel the effects of cold weather faster than other dogs and cats. Consider a sweater or coat if your pet seems especially bothered by cold temperatures. Pets can get frostbite and hypothermia, just like people. Symptoms for hypothermia in pets involve whining, shivering, anxiety, lethargy or weakness. If any of these symptoms are noted after a pet’s exposure to cold weather, please seek veterinary care immediately. Frostbite can be harder to detect, and may not be fully recognized for a few days. By then, the damage has been done. Please seek veterinary care immediately if your pet displays any unusual or concerning symptoms.
• In Marion County, report any animals left outside in below-freezing temperatures to the Mayor’s Action Center at 317-327-4MAC. In the event of an after-hours emergency, you can call the police non-emergency number to seek help for a pet left outdoors at 327-3811.
• If you need emergency shelter for your pet due to loss of heat, electricity or housing, you may contact Indianapolis Animal Care & Control for up to 10 days of emergency shelter for your pet.
Posted Jan 08, 2015 | 0 comments
Today, in anticipation of extremely cold temperatures in the Indianapolis area for at least the next two days, Mayor Ballard announced that City of Indianapolis government offices will operate on a two-hour delay Wednesday, January 7 and Thursday, January 8. In addition, Mayor Ballard will issue a Yellow Travel Advisory, effective 10 p.m. tonight, January 6.
“I encourage all Indianapolis residents to take the precautions necessary to be safe,” said Mayor Ballard. “The weather we’re facing this week is not as severe as what we faced a year ago, but I cannot stress enough that the predicted temperatures are dangerous. I am asking schools and businesses to take this seriously, and adapt operations to keep people safe, especially children.”
The City’s Emergency Operations Center is activated and will remain open around the clock until weather conditions improve.
The Department of Public Works will suspend trash collection on Wednesday, January 7 and will evaluate weather conditions to determine when trash collection may resume safely.
Indy Snow Force has been out since Sunday evening and will remain activated at full force (90 plows) through at least 11 a.m. tomorrow, January 7. They will stay activated longer if necessary.
Mayor Ballard urged residents to check on elderly relatives and neighbors, keep children safe by not exposing them to cold weather for any length of time, and take additional precautions to be safe. This may include the following:
Filling gas tanks
Stocking extra food
Preparing an emergency kit in vehicles that includes a hat, gloves, blanket, water and snacks
Additional updates will be provided by City departments as necessary during the coming severe weather event.
Posted Jan 07, 2015 | 0 comments
Because of the bitter cold weather, there will not be our regular Wednesday trash pick up at Whispering Pines.
Holiday Trash Roundup: Slide Schedules, Christmas Tree Disposal and Helpful Tips to Clean Up After the Holidays
In observance of the New Year’s holiday, the Indianapolis Department of Public Works would like to remind residents of altered trash pick-up schedules and other tips to dispose of additional waste this holiday season.
Slide Schedules for Regular Trash Pick-Up
New Year’s Day – There will be no trash pick-up New Year’s Day, Thursday, January 1. All collections will run one day behind for the remainder of the week. Thursday routes will be collected on Friday; Friday collections will be made on Saturday. All routes will return to normal schedules on Monday, January 5.
2015 Christmas Tree Collection
Marion County residents may set out their trees for collection on their monthly heavy trash days year-round. A Christmas tree will count as one heavy trash item. Christmas trees collected on heavy trash days do not need to be cut and bundled.
Additionally, residents can dispose of their live Christmas trees as easily as getting them to the curb during the month of January. In this specialized collection season, crews will pick up trees in addition to trash on their regular routes.
To be collected on residents’ regular trash pick-up days, trees must be cut and bundled in 3-foot to 4-foot sections with all decorations and lights removed.
Click here to find your regular and heavy trash collection days.
Note this means residents may not drop-off Christmas trees at Indy Parks sites as they have in the past.
Click here for more information on the City’s 2015 Christmas Tree Collection program.
Post-Holiday Trash and Recycling Tips
Lots of gifts means lots of boxes. Be sure to break down cardboard boxes and bundle them for curbside recycling or drop-off at any of the City’s recycling collection sites.
Great news, you got a new T.V., computer or gaming system! Now, what do you do with the old model? DON’T leave it at the curb! The City’s Office of Sustainability has partnered with RecycleForce to offer T.V. recycling free of charge for Indy residents in January.You may also drop off electronics at the City’s ToxDrop locations on designated collection days or at any of Indy’s many private recyclers.
Check out the Indy Holiday Recycling Guide for more tips on how to “green” holiday season.
Unwanted trash items, scrap goods and other debris are often dumped illegally during the holidays. Illegal dumping is any unwanted item dumped without permission on either private or public property. If you witness illegal dumping, please contact the Mayor’s Action Center at 317-327-4MAC.
Let it snow! When snow accumulates, residents are responsible not just for shoveling sidewalks, but also for clearing a 4 foot space around trash carts and bags. Learn more about trash and recycling in winter here.
CITY LEVERAGES MORE THAN $6 MILLION FOR 2015 PROJECTS ALONG FIVE WATERWAYS
INDIANAPOLIS – The Indianapolis Department of Metropolitan Development, along with the Department of Public Works and Reconnecting to Our Waterways, announced plans today to invest $6.16 million next year in projects aimed at revitalizing neighborhoods along five of the city’s major waterways.
The funding is a mixture of local and federal public funding as well as local and national private funding. All projects are scheduled to begin construction in 2015.
Projects include the following:
Pleasant Run – $580,000 to fully replace the Barth Avenue Bridge. $500,000 through DMD and the U.S. Department of Housing and Urban Development (HUD) Community Development Block Grants, $80,000 Kresge Foundation/Central Indiana Community Foundation.
White River – $580,000 to install planter boxes and lighting on New York St. Bridge over White River. Michigan St. bridge installation is scheduled for 2016-2017. $500,000 DPW funding as part of the bridge reconstruction project. $80,000 Kresge Foundation/Central Indiana Community Foundation.
Pogue’s Run – $500,000 through DMD and HUD Community Development Block Grants to complete the Pogue’s Run Trail from theMonon to the Circle City Industrial Complex and Spade’s Park.
Fall Creek – $1 million through DMD and HUD Community Development Block Grants for new multi-family housing development near Fall Creek Delaware Spider Gateway.
Central Canal – $1.25 million through DMD and HUD Community Development Block Grants to purchase and develop CSX railroad from 16th St. near Fall Creek Parkway to 29th Street along the Canal.
Central Canal – $2.25 million from DPW for the development on the Canal in Broad Ripple redesigning the Central Canal north bank from College to Gilford Avenues.